1. Delivery Area

We currently provide delivery services to all areas within the United States, excluding Alaska, Hawaii, and Puerto Rico. However, due to local logistics conditions, some remote areas may require a longer delivery time.​

2. Delivery Time​
   • Order Processing Time: After receiving your order, we usually complete order processing and shipping preparation within 1-2 business days.​
   • Shipping Time: Depending on the destination, the shipping time is generally 3-8 business days. Among them, major cities in the mainland area usually take 3-5 business days, and remote areas may take 5-8 business days.​
   • Special Circumstances: In case of bad weather, holidays, large-scale promotional activities and other special circumstances, the delivery time may be extended, and we will notify you in advance on the website announcement board.​

3. Shipping Cost​

• Shipping Cost Calculation: The shipping cost is calculated based on the weight, volume of the products you purchase and the delivery destination. The specific shipping cost will be automatically displayed when you check out your order.​

• Shipping Fee Details:

  1. Base Shipping Rate: Within delivery coverage areas, packages weighing up to 1.5 lbs (inclusive) incur a flat fee of $5.99. For each additional pound exceeding the base weight, an extra $0.50 will be charged.

  2. Free Shipping Policy: During promotional periods, “Free Shipping to Your Door” offers may be available. Specific campaign durations and applicable rules are subject to the terms published on the merchant's promotional page. Please stay updated on relevant announcements.

4. Order Tracking​

After your order is shipped, we will send a shipping notification containing the logistics tracking number to your registered email address. You can use this tracking number to check the real-time delivery status of your order on our website or the official website of the cooperating logistics provider.​

5. Delivery Delay and Problem Handling​

• If the delivery is delayed due to logistics reasons, we will communicate with the logistics provider in a timely manner and inform you of the latest situation. You have the right to choose to wait, cancel the order and get a full refund, or replace it with other products of equal value.​
• If the product you receive is damaged or lost during delivery, please contact our customer service within 48 hours after receiving the product, and provide relevant photos and order information. We will arrange a replacement or refund for you according to the specific situation.​

6. Address Change

If you need to change the delivery address, please contact us through customer service before the order is shipped. Once the order has been shipped, we will not be able to change the delivery address, and you will be responsible for any secondary delivery costs that may arise.​

7. Return Shipping

For returns, please refer to our return policy for the shipping cost policy of returned products. Usually, for returns that are not due to product quality issues, the return shipping cost is borne by you; for returns due to product quality issues, the return shipping cost is borne by us.​

8. Disclaimer​

We will do our best to ensure the timeliness and accuracy of the delivery service, but we are not responsible for delivery delays or failures caused by force majeure (such as natural disasters, wars, government actions, etc.), but we will try our best to help you reduce losses.​

The above shipping information may be adjusted according to the actual situation. If there are any changes, we will update them on the website in a timely manner. If you have any questions, please feel free to contact our customer service team.​