Privacy Policy

Privacy Policy

This Privacy Policy applies to [www.oum-ae.com] (hereinafter referred to as "the Website") and details how we collect, use, disclose, and safeguard your personal information when you access or utilize our Website. We hold your privacy rights in high regard and are unwaveringly committed to complying with applicable U.S. privacy laws, including but not limited to the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), the Children's Online Privacy Protection Act (COPPA), and the General Data Protection Regulation (GDPR) where applicable to U.S. operations involving EU residents.

1. Information We Collect

1.1 Personal Information


When you use our website, we may collect personally identifiable information such as your full name, email address, phone number, shipping address (including unit/apartment number), billing address, and payment details (e.g., credit card number, expiration date, and security code). This information is collected when you voluntarily submit it, such as when placing an order, registering an account, subscribing to newsletters, participating in surveys, or contacting our customer support team.

1.2 Non-Personal Information

We also collect non-personal information that does not directly identify you. This encompasses, but is not limited to, your IP address (which may be used to determine your approximate location), browser type and version, operating system, the specific pages you navigate to on our Website, the duration of your visit, the time and date of access, and the URL that directed you to our site. This data is automatically collected through the use of cookies, web beacons, pixel tags, and other similar tracking technologies.

1.3 Information from Third Parties

Occasionally, we may obtain information about you from third-party sources. For example, if you choose to log in to our Website using a social media account (such as Facebook, Google, or Twitter), we may collect relevant information from that social media platform in accordance with its terms of service and your designated privacy settings. Additionally, we may receive data from credit bureaus or fraud prevention services to verify your identity and mitigate risks.

2. How We Use Your Information

The collected information is utilized for the following purposes:

  • Processing and fulfilling your orders, including order verification, packaging, shipping, and delivery tracking.
  • Establishing, maintaining, and securing your account on our Website, including password reset functionality.
  • Communicating with you effectively, such as sending order confirmations, shipping notifications, service updates, and responses to your questions or concerns.
  • Providing you with marketing materials, promotional offers, and personalized recommendations, but only if you have explicitly given your consent to receive such communications.
  • Enhancing our Website's functionality, user interface, and the overall services we provide by analyzing user behavior patterns and preferences.
  • Detecting, preventing, investigating, and addressing fraud, security breaches, unauthorized access, and other illegal or fraudulent activities.
  • Complying with all applicable federal, state, and local laws, regulations, court orders, and legal processes.

3. Disclosure of Your Information

We strictly refrain from selling your personal information to third parties, except in scenarios explicitly outlined in this Privacy Policy. We may share your personal information with the following categories of third parties:

  • Service providers who assist us in operating our Website and delivering our services, such as payment processors (e.g., PayPal, Stripe), shipping and logistics companies (e.g., UPS, FedEx), email marketing platforms, and customer relationship management (CRM) providers. These service providers are contractually obligated to use your personal information solely for the purpose of performing the services they are hired to provide and to implement appropriate security measures to protect your information.
  • Law enforcement agencies, government authorities, or other relevant third parties when we have a good-faith belief that disclosure is necessary to comply with a legal obligation, protect and defend our rights, property, or safety, or the rights, property, or safety of our users or the general public.
  • In the event of a merger, acquisition, consolidation, sale of assets, or other corporate restructuring, your personal information may be transferred to the acquiring or resulting entity, provided that the entity agrees to be bound by the terms of this Privacy Policy.

4. Your Rights

4.1 Right to Access

You have the right to request access to the personal information we have collected and stored about you. To exercise this right, please submit a written request using the contact information provided below. We will respond to your request within the timeframes specified by applicable law, typically within 45 days, and may extend the period by an additional 45 days if necessary, with prior notification.[ oumae.service@gmail.com]

4.2 Right to Correction

If you believe that the personal information we maintain about you is inaccurate or incomplete, you have the right to request that we correct or update it. Please submit your request in writing, clearly identifying the information that needs correction and providing the accurate details. We will review and respond to your request promptly.

4.3 Right to Deletion

Under certain circumstances, you have the right to request the deletion of your personal information. This right is subject to exceptions, such as when we are required to retain the information to comply with legal obligations, resolve disputes, enforce our agreements, or protect the security and integrity of our Website and services. If we deny your deletion request, we will provide you with a detailed explanation.

4.4 Right to Opt-Out of Marketing Communications

You can opt out of receiving marketing communications from us at any time. This can be done by clicking the "unsubscribe" link located at the bottom of our marketing emails, adjusting your communication preferences in your account settings, or contacting us directly using the information provided below. Please note that even if you opt out, we may still send you non-marketing communications, such as order-related updates.[oumae.service@gmail.com]

4.5 Right to Non-Discrimination

We strictly prohibit discrimination against you for exercising any of your privacy rights as outlined in this Policy. This means we will not deny you goods or services, charge you higher prices or rates, provide you with lower-quality goods or services, or suggest that you may receive different treatment for exercising your rights.

4.6 Right to Data Portability

Where required by applicable law, you have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format, or to request that we transmit this information to another data controller, where technically feasible.

5. Data Security

We implement industry-standard technical, administrative, and physical security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include, but are not limited to, encryption of sensitive data (such as payment information) during transmission and storage, secure socket layer (SSL) technology, firewalls, regular security audits and assessments, access controls limiting employee access to personal information on a need-to-know basis, and employee training on data security practices. However, it is important to note that no method of transmission over the Internet or electronic storage is completely foolproof, and we cannot guarantee the absolute security of your information.

6. Cookies and Tracking Technologies

Our Website uses cookies and other tracking technologies to enhance your user experience, customize content, and analyze website traffic. Cookies are small data files stored on your device that allow us to recognize your browser, remember your preferences (such as language settings and shopping cart contents), and track your activity on our site. You have the ability to adjust your browser settings to block cookies, delete existing cookies, or receive a notification when cookies are being sent. However, please be aware that disabling cookies may impair the functionality of certain features on our Website, such as the ability to save items in your shopping cart or log in to your account.

We also use third-party analytics services (such as Google Analytics) that employ cookies to collect information about your use of our Website. You can learn more about how these services collect and use data by visiting their respective privacy policies, and you may have the option to opt out of certain tracking features.

7. Children's Privacy

Our Website is not designed for or targeted at children under the age of 13. We do not intentionally collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13 without verifiable parental consent, we will take immediate steps to delete such information from our records. If you believe that we may have collected information from a child under 13, please contact us immediately using the information provided below.

8. Changes to This Privacy Policy

We reserve the right to revise or update this Privacy Policy at any time. Any changes will take effect immediately upon being posted on our Website. For material changes that significantly affect your privacy rights, we will provide a prominent notice on our Website's homepage at least 7 days prior to the effective date of the changes. Additionally, we may send a notification to the email address associated with your account, if you have one. We encourage you to review this Privacy Policy on a regular basis to stay informed about how we are protecting your information.

9. Professional Security Design:

This website has deployed an SSL certificate, providing solid protection for the security of your personal information and transactions!

10.Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact our Privacy Officer at:

[oumae.service@gmail.com]

[+8618008719498]

We will endeavor to respond to your inquiries in a timely manner, typically within 30 days.

Last updated: 26\9\2025